Bollocks Busters - 7 Rules for detecting BS advice

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Bollocks Busters - 7 Rules for detecting BS advice

We are inundated with opinion, theories, views, speculation, ‘can’t’, nonsense, spin, flim flam, alternative facts and fiendish marketing treachery masquerading as ‘advice’.

Now that we are old and wise, the obvious stuff no longer fools us. But some of the tips that we get from magazines, newspaper headlines and motivational speakers seem plausible … or maybe they’re complete nonsense? It’s hard to tell. I mean, much of it you could say in a conversation and no one would correct you.

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Three steps to daydream your way to wealth and success

A few years ago  I was looking to get into property investing. Feeling like a wounded penguin swimming with a pack of leopard seals I paid for advice from a self-declared, but high profile, property guru. I opened the newspaper recently and found that the same man now lives in a tent in a traffic island.

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How Air NZ untied the knot with its customers - Part 2

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How Air NZ untied the knot with its customers - Part 2

In the accompanying blog I argued that Air NZ has just made changes to its trans-Tasman ticket pricing that have seriously undermined its customer loyalty program. I made the distinction between ‘reward’ and ‘loyalty’ programs and said that rewarding customers is always going to be difficult to sustain but that loyalty was easier.

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The Battle of the Man Cave

When I cast off from the shore of the Canary Islands to head across the Atlantic I was struck by the similarity this moment was to every other time I had gone out in the boat. And how I wished I had paid more attention to every detail of those practice rows.

This blog is about practicing. It’s not about a big challenge, its about an everyday one.

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Is binary thinking a good thing: Yes or No?

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Is binary thinking a good thing: Yes or No?

The recent Walter Isaacson biography mentioned Steve Jobs’ tendency towards binary thinking – how he would put people in one of two camps, ‘very good’ or ‘very bad’.

Is this another powerful management technique from the polo necked guru?

No. He’s being a jerk.

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How AirNZ Untied the Knot with its Customers Part 1

By my reckoning changes just made to Air NZ’s trans-Tasman ticket pricing have disemboweled its loyalty program. Untangling the logic behind what they have done helps clarify the differences between loyalty and reward and how (infuriatingly) branded customer service trumps them both.

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Management Advice - which 90% is crap?

My iPhone screen broke the other day. Fortunately I have opposing thumbs so I assembled the correct tools and sat in front of my computer closely following the steps of a YouTube video.

All was well until, just when my phone was in all its separate pieces and the dozens of microscopic screws were gently falling into the carpet, the man on the video deftly and invisibly tucked some tiny connector into some hidden slot and then continued on. But now the rest of the video was impossible to follow.

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The Muppet Diaries Ep 3. The Colonoscopy!

UPDATE: An extraordinarily generous donor has offered to match the next $5k of donations!  Every dollar you put in will be matched by the same amount.   So those of you waiting to deliver the killer blow and get me into the tutu now is your chance! We can get there twice as fast. This is an incredibly generous offer but you have to act now! Only the next $5k will be doubled!

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Scary Fairy finished the NY marathon!

Last Saturday night I went to bed in NY.  I thought I was relaxed then I was up at 2am, then 4am, then finally at 5am to get ready for the marathon. I brushed my teeth with hair gel.

The night before the sky had been a grey dripping sponge. Great weather for albino, arctic ducks. Now it was just cold (around 5 degrees and very windy). The immense start area on Staten Island was like a refugee camp, as runners  huddled in groups out of the wind or waiting in long snaking lines to use the loo.

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Sugar Plump Fairy Ep 4

After two nights and no sleeps on planes I have finally arrived into a cold and wet NY city. There is a big snow storm mauling the coast that means tomorrow morning (early Monday morning NZ time) on the start line the 'Real Feel' temperature as they call it here, will be below freezing, with a strong cold northerly blast that’s definitely going to put a tilt in my tutu. 

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